Orders are shipped on weekdays (Monday to Friday, except public holidays). Orders placed on Saturdays and Sundays or public holidays will be processed the next business day.
The time for a standard shipment is between 1 and 3 working days. In busy seasons, such as Christmas, delivery times may increase.
Delivery is by courier, Monday to Friday (excluding holidays), usually between 9.00 and 18.00. A signature is required for receipt, so be sure to use a shipping address where there is always someone who can secure the receipt. In case of repeated failed delivery attempts due to the absence of the recipient, the package can be returned to the sender.
As required by law, returned items can be returned within 30 days of purchase. The goods to be returned must be in excellent condition and must not have been opened. They must be safely wrapped using the same packaging in which they were received or in a suitable packaging to ensure that the products will reach us in their original condition.Return shipping costs are charged to the customer. We reserve the right to refuse refund / exchange for damage due to insufficient packaging. Please contact our customer service team at 22754757 11:30 am-16pm Monday to Friday- or email firstname.lastname@example.org